FAQs

Q?

What time will my order be delivered?

A.

For orders shipped to a residential or office address, deliveries are made between 8 am and 5 pm.
You can check the estimated delivery date and carrier by visiting carrier company website, for the latest status of your order. Furniture Ideas and its carriers are unable to provide an exact time of delivery. Our carriers cannot make a call prior to delivery.

Q?

How can I pay for my order?

A.

We accept Debit Cards, Visa, MasterCard, and Online banking Transfer for your convenience.

Q?

Can I track my order?

A.

Yes, you can! As soon as your item(s) have been shipped, we'll send you a shipment notification email that includes the estimated delivery date and tracking number.

Q?

Can I return an item?

A.

Please visit our About page for more information.

Q?

How long will my order take to be delivered?

A.

Delivery times will depend on your location. Once payment is confirmed your order will be packaged. Delivery can be expected within 10 business days.

Q?

Do I need an account and what are the benefits?

A.

It's not required to create an account. But, having an account provides easier checkout, the ability to create and send a wishlist, and a customized shopping experience.